![]() In addition, the groups note that Walmart is using CARU’s COPPA Safe Harbor Program seal to convey the message that the game is compliant with the organization’s guidelines. In the letter, the advocacy groups write to CARU’s senior vice president Dona Fraser to warn the organization about Walmart’s Roblox experience, Universe of Play, alleging that the virtual world targeted toward young children is deceptively marketing Walmart’s goods and services without providing proper disclosures that the game itself, and the content it contains, are actually ads. Simply put, being flagged as being potentially noncompliant with CARU’s program is not something a participant would want to happen, as it could put them on the FTC’s radar. That means participants who adhere to CARU’s guidelines are considered to be in compliance with COPPA, which protects them from any FTC enforcement action. In January 2001, CARU’s program became the first Federal Trade Commission (FTC)–approved Safe Harbor under the U.S.’s children’s online privacy law, COPPA. The groups, led by the ad watchdog (), sent a letter to the Children’s Advertising Review Unit (CARU), asking them to audit Walmart’s Roblox games.ĬARU is a part of the larger nonprofit BBB National Programs, which oversees a dozen industry self-regulation programs in the U.S. Walmart, however, disputes these allegations and says it’s in compliance with U.S. ![]() ![]() But the groups argue that Walmart is blurring the lines between advertising and organic content and doesn’t properly disclose that the content within these virtual worlds are essentially ads and should be labeled as such. The experiences allow Roblox users to play games featuring toys and popular kids’ characters, earn virtual toys that drop from a blimp, complete challenges, and explore “toy worlds,” among other things. The online retailer last fall announced the launch of two new virtual worlds on Roblox, Walmart Land and Universe of Play, aimed at engaging the next generation of shoppers. A number of consumer advocacy groups have a problem with Walmart’s entry into the metaverse.
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